Typed decisions for the rest of us

What should happen to this delayed shipment?

{
  "shipment_id": "SHP-84019",
  "cargo": "vaccines",
  "delay_hours": 18,
  "temperature_c": 9.4
}

Quarantine and inspect

{
  "action": "quarantine_and_inspect",
  "confidence": 0.85
}

Should this message be allowed, blocked, or reviewed?

{
  "content": "I'll find you and hurt you.",
  "channel": "marketplace_chat",
  "author_reports": 2
}

Block the message

{
  "action": "block",
  "confidence": 0.71
}

Which team should handle this customer ticket?

{
  "subject": "Charged twice",
  "message": "Two charges appeared for order #1842.",
  "customer_tier": "pro",
  "priority": 2
}

Send to billing

{
  "department": "billing",
  "confidence": 1
}

Which model or human should handle this task?

{
  "task": "Compare this quarter's contracts for renewal risk.",
  "data_classification": "confidential",
  "max_latency_ms": 4000
}

Send to a human analyst

{
  "route": "human_analyst",
  "confidence": 0.49
}

Which connected tool can complete this request?

{
  "goal": "Find open orders delayed more than 48 hours.",
  "connected_tools": [
    "sql_query",
    "web_search",
    "send_email"
  ]
}

Query the order database

{
  "tool": "sql_query",
  "confidence": 1
}

Does this claim need manual review?

{
  "claim_type": "water_damage",
  "description": "A burst pipe flooded two finished rooms.",
  "estimated_loss_usd": 18400,
  "policy_tenure_years": 6
}

Send to manual review

{
  "manual_review": 0.77
}

What problem is this customer describing?

{
  "review": "Beautiful jacket, but the zipper broke immediately.",
  "rating": 2,
  "order_value_usd": 129,
  "verified_purchase": true
}

Flag product quality

{
  "issue": "product_quality",
  "confidence": 1
}